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SAIGON CRIBS > Privacy Policy

🔒 Saigon Cribs: Privacy Policy

 

This policy is designed to be comprehensive and legally robust, incorporating the necessary elements for international compliance (GDPR/CCPA).

 

1. Introduction and Who We Are

 

The Premier Commitment to Your Privacy

At Saigon Cribs, we are committed to protecting the privacy and security of your personal data. We provide services tailored for executives, entrepreneurs, and families, and this policy outlines how we handle the information collected from our website visitors and clients, in compliance with GDPR (for UK/EU residents) and US state laws (CCPA/CPRA).

  • Our Website Address is: https://saigoncribs.com).

  • Data Controller/Owner: Saigon Cribs

 

2. What Personal Data We Collect and Why

 

We collect data based on your interaction with the site, primarily to provide customized service and improve user experience.

Data TypeWhen CollectedPurpose and Legal Basis
Direct Contact Data (Names, Email, Phone)Via our Custom Rental Request Form and direct contact forms.Purpose: To provide the requested personalized real estate services and VIP consultation. Legal Basis (GDPR): Performance of a Contract or Legitimate Interest.
Comments DataWhen visitors leave comments on the site.Data Collected: Data shown in the comments form, the visitor’s IP address, and browser user agent string. Purpose: To help spam detection and facilitate community discussion.
Gravatar HashWhen leaving comments.An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. After approval, your profile picture is visible. Gravatar Service Privacy Policy: https://automattic.com/privacy/
 

3. Media and Data Security

 

If you upload images to the website (e.g., through user profiles or comment systems), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

4. Cookies

 

Cookie TypeDurationPurpose
Comment Opt-In CookieOne year.For your convenience, so you do not have to fill in your details again when you leave another comment.
Temporary Login CookieDiscarded when you close your browser.Used only to determine if your browser accepts cookies. Contains no personal data.
Login CookiesTwo days (If “Remember Me” is selected, duration is two weeks).Saves your login information and screen display choices (screen options cookies last for one year). If you log out, these cookies are removed.
Article Edit/Publish CookieExpires after 1 day.Used if you edit or publish an article; includes no personal data and simply indicates the post ID.
Third-Party & Analytics CookiesVaries (Up to two years).Used by services like Google Analytics and embedded content to track site usage and performance. You will be prompted for consent (GDPR Requirement).
 

5. Embedded Content from Other Websites

 

Articles on this site may include embedded content (e.g., videos, images, articles, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that external website.

 

6. Who We Share Your Data With (Disclosure)

 

We do not sell or rent your personal information to third parties. We only share data with trusted partners to facilitate our services:

  • Service Providers: Hosting providers, email service providers (for sending our guides and updates), and CRM systems (for managing client requests).

  • Legal/Security: If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service. We may disclose data if legally required (e.g., court order).

 

7. How Long We Retain Your Data

 

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.

  • Registered Users: For users that register on our website (if any), we store the personal information they provide in their user profile indefinitely or until the user requests erasure.

  • Client Request Data: Data submitted via the Custom Rental Request Form is retained for as long as necessary to fulfill the requested service and for a reasonable period thereafter to manage client relations.

 

8. Your Rights Over Your Data (GDPR/CCPA Compliance)

 

Under applicable international laws, you have the following rights:

  • Right to Access (Data Portability): You can request to receive an exported file of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate data we hold about you.

  • Right to Erasure (“Right to be Forgotten”): You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • Right to Restrict Processing: You can request that we limit the way we use your data.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

To exercise any of these rights, please contact us using the details below.

9. Contact Information

If you have any questions or concerns regarding this policy, please contact us:

  • Email: hi@saigoncribs.com

  • Address: 16 Le Thanh Ton, District 1, Ho Chi minh City, Vietnam 70000